Your purchase:
Large Plan
Device
$
80
per month
$80 min. cost over 1 month
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What you need to order

What you need to order

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Here's what you'll need to complete your order

What you need to order

Personal details

Personal details

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First we'll need some personal details to confirm who you are.

Your name and birthday

Service number details

Service number details

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How do you want to manage your service number?

If you're changing, upgrading or recontracting your Telstra plan, your service number will not change. If you don't have a service number or you need a new one, we'll set it up.

Your choice for a service number

Go Mobile Swap leasing

Go Mobile Swap leasing

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Go Mobile Swap leasing

Go Mobile Swap leasing

Go Mobile Swap Upgrade Fees

Go Mobile Swap Upgrade Fees

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Go Mobile Swap Upgrade Fees

Go Mobile Swap Upgrade Fees

Go Mobile Swap leasing

Go Mobile Swap leasing

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Go Mobile Swap leasing

Go Mobile Swap leasing

Porting details

Porting details

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Please provide details of your current mobile service





Customer Authorisation Terms and Conditions

Important information about the transfer

New contract

By transferring this number to Telstra, you're entering into a new contract with us.

Process

If you agree to this transfer, we will speak to your existing mobile service provider to validate your request. We won't be able to complete the transfer if it's not validated. If we run into any issues, we'll call you on the number you have provided. Once it's validated, we'll initiate the transfer. Subject to any cooling off period, the process may take a couple of days and your service may be interrupted during this time. We'll send you a text to let you know the transfer is complete and that you can start to use your new service. You'll also receive a Welcome Pack in the mail.

Delay

If the transfer takes more than a couple of days, we suggest you try turning your phone off and on. If after 30 days the transfer has failed and we gave you a handset or SIM card, you must return it. If not, we might bill you for it.

BYO handset

If you want to use a non-Telstra device, be sure to check that your device is Next G® compatible, otherwise you may not be able to get the full benefit of our Next G network. To check if your device is Next G compatible, visit telstra.com.au/device. If you intend to use your existing handset, you may need to unlock or re-set the handset before the transfer.

Transfer enquiries

If you have any questions about the transfer, please call us on 13 2200. Call this number any time to confirm that the transfer has occurred, to lodge an enquiry or complaint, to determine handset compatibility or any other service related matter. If you're experiencing any faults with your service whilst it is being transferred to Telstra please contact your existing mobile service provider.

Confirmation

  • I am authorised to request the transfer of the mobile telephone number listed on this form; and
  • I have been advised by Telstra that by transferring the mobile telephone number listed on this form, the service and/or related services associated with that number may be disconnected from my existing mobile service provider, and may result in finalisation of the account for the service.

Authorisation

  • the disclosure of my number and details of this transfer to other service providers, suppliers and financial institutions for the purpose of call and message routing, transferring this service, complaint handling, managing network faults and preventing and investigating fraud; and
  • the mobile number listed above to be transferred to Telstra.

Acknowledgement

  • although I have the right to transfer this mobile number to Telstra, there may be costs and obligations associated with my existing mobile service and with transferring this mobile number;
  • I may have an existing contract with my existing mobile service provider; and
  • such contract may include an obligation to make early termination payments to my existing mobile service provider.

The Customer Authorisation is valid for 30 days from today.

Your port-in details

Contact Info

Contact Info

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How can we contact you?

Your contact information

Home address

Home address

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What is your home address?

eg 10 High Street, Jamestown, SA, 5149

Your home address

Getting your order

Getting your order

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How would you like to receive this order?

Your delivery address

Residential Status

Residential Status

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What is your residential status at the above home address? Why are we asking about your residential status?

Why are we asking about your residential status?

We want to know your residential status because it helps us with your credit assessment.



Your residential status

Identification details

Identification details

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Please provide one form of Identification



Your identification details

Employment verification

Employment verification

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What do you do? Why are we asking about your employment details?

Why are we asking about your employment details?

We want to know your employment details because it helps us with your credit assessment. Don't worry, we won't contact your employer if you have one.


Your employment details

Billing Options

Billing Options

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Please choose how you would like to receive your bill.

This will now be sent as an Email Bill each month to the contact email address I provided above, and replace my paper bill if I'm receiving one. This will be sent each month to the contact email address I provided above.

Paper bills are available for a $2 fee each month. Some exemptions may apply


Your billing preference

Review your order

Review your order

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Take one last look at your choices before submitting your order

Your selections
Plan

Go Mobile Plus Data Casual Plan $80
Device


What you get with your order:
Data
20GB
Total Allowance
Data

All included usage to standard Australian numbers. Excludes use overseas.

New Phone Feeling Redemption

Phone you're returning

Replacement phone

New Phone and Tablet Feeling Redemption
Device you're returning:
Replacement phone
You pay $#nptfOneOffCost# redemption fee

Special offers available:
Your selected special offers:

Terms and conditions apply

The special offer has been removed
Special Offer - , is no longer compatible with you order and has been removed from your cart.
The special offers have been removed
The following items are no longer compatible with your order and have been removed from your cart:

    What you pay after discounts
    $
    per month for the
    first months
    $
    80
    per month for the
    rest of your contract
    Total minimum cost after discounts over 1 month term $80
    Total discounts

    Your email


    NEW PHONE AND TABLET FEELING RETURN CONDITIONS


    ADDITIONAL INFORMATION

    Critical Information Summaries
    Take a moment to review the Critical Information Summary
    View the for details of this plan, what you need to pay, contract length and charges that apply if you cancel early.
    Refer to Our Customer Terms for the full terms & conditions.
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    Your order summary

    Credit card details

    Credit card details

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    Enter your credit card details

    To verify your identity we'll charge your credit card $1. Once verified, we'll refund that $1 right away.

    Sorry, you'll have to retype this information. We cleared the data you already entered to protect your credit card information.

    Visa Mastercard American express
    On your Visa card, it's the last 3 digits printed on the back
    On your Mastercard, it's the last 3 digits printed on the back
    On your American Express card, it's a separate 4 digit code printed on the front

    Credit card details

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    Delivery timeframe
    You've missed the 2:30pm cut off time for same day delivery. You'll receive your order within 2 to 5 business days.
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    Go™ Mobile Plans
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    Go Mobile Plans
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